Support & Troubleshooting

Contact & App Support

• How We Handle Hardware Problems
• Troubleshooting Common App Errors
• How to Submit a Support Ticket

FAQ

• “Fridge Unavailable” or Hardware Issue
• “Insufficient Funds” or Fridge Won’t Open
• How to Fix Accidental Scans
• What to Do If You Forgot to Scan
• Why Credits Might Not Be Showing
• Can’t See Your Company Credits or Fridge?