What to Do If You Forgot to Scan

No worries — it happens!

If you're still near the fridge:

1. 📱 Open the Fraîche app.

2. 🔓 Tap “Unlock the Fridge” again.

3. 🛒 Scan the item you forgot.

4. 🚪 Close the fridge door to complete the transaction.

This will update your cart and ensure you're only charged for what you actually took. If you’ve already left, reach out to us via the in-app chat so we can help resolve it.